Robert M. La Follette School of Public Affairs

Administrative Burden: Learning, Psychological and Compliance Costs in Citizen-State Interactions

The authors conceptualize administrative burden as a function of learning, psychological, and compliance costs that citizens experience in their interactions with government. Second, they argue that administrative burden is a venue of politics, i.e., the level of administrative burden placed on an individual, as well as the distribution of burden between the state and the individual, will often be a function of deliberate political choice rather than simply a product of historical accident or neglect. Podcast

Additional Info

  • Volume or issue no.: La Follette School Working Paper No. 2013-013 is forthcoming in Journal of Public Administration Research and Theory
  • Author(s): Donald P. Moynihan, Pamela Herd, and Hope Harvey