- Quality and Productivity Improvement in Government, James R. Harrington, University of Texas at Dallas
- Performance Management, Donald P. Moynihan, University of Wisconsin-Madison
- Performance Management: Steering, Motivation and/or Learning?, Poul Aaes Nielsen, University of Southern Denmark
- Managing Public Sector Performance, Ellen V. Rubin, University at Albany, State University of New York
- Performance Measurement and Management for Public, Nonprofit, and Health Care Organizations, Dennis C. Smith, New York University
