This report assesses whether and how the City of Milwaukee could improve its Unemployment Compensation cost control and management by analyzing the city's costs and administrative practices and evaluating the findings against the costs and practices of six comparable cities. The authors recommend that Milwaukee strengthen working relationships between central administrators and operating departments, establish benchmarks for tracking and evaluating Unemployment Compensation outcomes, and improve data collection.
Unemployment Compensation in Milwaukee: Evaluating and Improving Cost Management
- Volume or issue no.: Public Affairs Workshop, Domestic Issues, Public Affairs 869, taught by Susan Yackee in Spring 2008
- Author(s): Joe Fontaine, Jeanette Fuentes, David Stepien, and Elizabeth Zeman
- Link to publication: Download PDF
- Client Name: the City of Milwaukee Budget and Management Division, Department of Administration