The authors use the principal-agent framework to synthesize theoretical and empirical knowledge of the implementation of performance management systems in the public sector. They describe a dynamic framework to account for individuals' strategic behavior over time.
The Design and Dynamics of Performance Measurement Systems in the Public Sector
- Volume or issue no.: La Follette School Working Paper No. 2008-022. It was published in 2010 as “Incentives and their Dynamics in Public Sector Performance Management Systems.” Journal of Policy Analysis and Management 29(1): 183-208.
- Author(s): Carolyn J. Heinrich and Gerald R. Marschke